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Veterinarian-Client-Patient Relationship (VCPR)

The veterinarian-client-patient relationship (VCPR) is the basis for interaction among veterinarians, their clients, and their patients and is critical to the health of the animal.

A Veterinarian-Client-Patient Relationship, or VCPR for short, exists when the veterinarian knows a patient well enough to be able to diagnose and treat any medical conditions the pet develops. The client's part of the VCPR is allowing the veterinarian to take responsibility for making clinical judgments about the pet's health, asking questions to make sure they understand, and following the veterinarian's instructions. The veterinarian's part of the VCPR involves making those judgments; accepting the responsibility for providing the patient with medical care; keeping a written record of the patient's medical care; advising the client about the benefits and risks of different treatment options; providing oversight of treatment, compliance (the clients follow-through on their recommendations) and outcome; and helping the client know how to get emergency care for your pet if the need should arise.

A VCPR is established only when the veterinarian examines the patient in person, and is maintained by regular veterinary visits as needed to monitor the animal's health. If a VCPR is established but the veterinarian does not regularly see the pet afterward, the VCPR is no longer valid and it would be illegal and unethical for the veterinarian to dispense or prescribe medications or recommend treatment without recently examining the pet.

A valid VCPR cannot be established online, via email, or over the phone. However, once a VCPR is established, it may be able to be maintained between medically necessary examinations via telephone or other types of consultations; but it’s up to the veterinarian’s discretion to determine if this is appropriate and in the best interests of the animals’ health.

Why is this important? For one, it's required by law in the state of Indiana – in order for a veterinarian to diagnose or treat the animal, or prescribe or dispense medications; a VCPR must be in effect according to Indiana State's Veterinary Practice Act. Two, it's the best thing for the animal's health. The veterinarian should be familiar with the animal's medical history and keep a written record of the animal's health so they can provide the animal with the best possible care. 
The client can terminate a VCPR at any time by notifying the veterinarian. If the veterinarian chooses to end the VCPR, they should notify the client and, if the animal has an ongoing illness, provide medical care until you have transitioned to another veterinarian.  

Below are links to this information:

http://www.in.gov/pla/files/2011_Indiana_Board_of_Veterinary_Medical_Examiners.pdf
https://www.avma.org/KB/Resources/Reference/Pages/VCPR.aspx
https://www.avma.org/public/PetCare/Pages/VCPR-FAQs.aspx
https://www.avma.org/KB/Policies/Pages/Veterinarian-Client-Patient-Relationship.aspx
https://www.aaha.org/professional/resources/veterinarian_client_patient_relationship.aspx

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Office Hours

DayMorningAfternoon
Monday8:00 AM7:00 PM
Tuesday8:00 AM5:00 PM
Wednesday8:00 AM5:00 PM
Thursday8:00 AM5:00 PM
Friday8:00 AM6:00 PM
Saturday8:00 AM12:00 PM
SundayClosedClosed
Day Morning Afternoon
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
8:00 AM 8:00 AM 8:00 AM 8:00 AM 8:00 AM 8:00 AM Closed
7:00 PM 5:00 PM 5:00 PM 5:00 PM 6:00 PM 12:00 PM Closed

***Wednesday's we will be closed from 11-12 for our weekly staff meeting. This is to better serve our clients.

Testimonial

Great animal clinic, I will bring all my animals here.  They are great with animals.  And know their stuff 

- Rachel L


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